Monday, November 26, 2012

Social Media Jobs: Chartboost, Sactown Magazine, Green Dot



This week, Chartboost is hiring a senior manager of publisher relations, while Sactown magazine needs asenior editor. Green Dot is seeking a senior manager of social media, and TMG is on the hunt for a social media journalist. Get the scoop on these openings below, and find additional social media jobs on Mediabistro.




Find more great social media jobs on our job board. Looking to hire? Tap into our network of talented AllFacebook pros and post a risk-free job listing. For real-time openings and employment news, follow @MBJobPost.

How To Set Up A Facebook Ad Campaign In 60 Minutes — And Look Good


I get it. You’ve got 30 other things to do besides trying to follow Facebook’s every change. So follow these simple steps and you’ll be able to run your Facebook ads on auto-pilot. We’re not going into the finer points of multiplying ads in power editor, conversion spec, custom audiences, or any of that — just the basics you need for a solid campaign.


Prerequisites: Make sure you have administrator powers on your page and are at facebook.com/ads/manage. Put in your credit card, making sure it matches the name on your Facebook account, or else you risk getting rejected. Start by clicking the green button at the top, “create ad.” You’ll be able to name this campaign at the bottom of each screen.


We’ll do four campaigns:


1. News Feed Exposure


This ad is to make sure that your fans see your posts. If you’re a big brand, only a few percent of fans may be seeing your posts in the news feed, versus 10 percent to 20 percent for others. Select your page from the drop-down, then the middle option for “promote page posts,” and then the check box for promoting the most recent post. Facebook tries to create another ad to accompany it — keep it there. It’s a page post like story to amplify activity that occurs on your post.



Check the option to target only people connected to your page. If you’re a real nut, download power editor (on the left side) and create a page post ad with the news feed placement.



If you are under 200 fans, this campaign won’t do much for you, as not many fans will see your messages. You’ll need page post ads targeted at “anyone,” but with a bunch of precise interest targets, which we won’t cover here.


Name this campaign “page_post_ads” and set a budget equal to your fan base divided by 100, but at least a dollar. So if you have 500 fans, budget $5. If you’re not in the U.S., U.K., or Canada, do one-half of this, since traffic is cheaper.


2. Job Titles (The Business-To-Business Secret)


If you’re B2B, you need to hit people who work at certain companies in certain departments. In the precise interests box, enter these job titles. Facebook will keep suggesting more, so keep adding the relevant ones. Make sure the number is at least 40, but perhaps not over 10,000.


But even if you’re not B2B, job title targeting will still work for you. If you sell children’s books, target teachers in your neighborhood — the superintendents, perhaps. If you’re a cosmetic surgeon, target other medical specialists who’d drive referrals to you. If you’re a wealth advisor, put in “vice president” and “CEO” to reach rich people. Put $1 per day on this for every 200 people you are targeting. If you’re a local business, this audience shouldn’t be over a few hundred.


So create a new ad choosing “get more likes.” Then enter a headline and text. Uncheck the box that says “only people not connected to … ,” since we want fans to see this, too. Facebook creates a tag-along ad called a “page like story,” which you should keep.


Your budget should be whatever you’re comfortable spending to grow your fan base. Expect your cost per fan to be between 20 cents and $2, depending on your industry and how clever your copy is. As a general rule of thumb, your budget should not be more than one penny per user, per day, else you risk burning out the ad, spamming users, and wasting your money.


Your ad should look something like this:


 


3. Interest Targets


Hit “create a similar ad” below the ad you made earlier, and remove the job title targets from the precise interests box.


Add in targets that are literal, lateral, and competitive.


Competitive is easy: The companies you compete against, you’re hitting their fans. Choose partners, too, if you’re B2B.


Literal: If you sell Ford Mustang parts, find keywords like “working on my Mustang” or “Ford Mustang.” If you’re a service business, your Facebook ads might not convert, since this isn’t Google, where people are searching right then for something. If you’re selling something considered, such as a mortgage, car, or vacation package, try broad category targeting (just below the box with precise), where you can target people who just moved, are looking to buy a car, have kids, are having a birthday that day, are Hispanic, have a Samsung phone, etc.


Lateral: This is where the targeting fun really is. If you’re Jack Daniel’s, you might target certain country bands. If you’re a marijuana dispensary, target folks in Portland who listen to Bob Marley. You get the idea.


Hit “create similar ad,” each time, giving each ad a descriptive name. It takes only 30 seconds to make an ad, so you might as well do a dozen or two.


If you lump all of your targets in one ad, you won’t know how each of these interests are performing. But if the combined audience size of an ad is under a few hundred, then there’s not enough data to warrant creating another ad.



4. Your Automatic PR Machine


This has been my favorite for the past three years, yet almost nobody uses it. If you click on “see advanced targeting options,” you’ll see “workplace” in the bottom. Type in the name of the local newspapers, TV stations, and so forth. This reaches people who work at these companies.


You want them to write about you. They will think that you’re some huge company running ads, since the ads won’t show how they’re being targeted. If you’re interested in search-engine optimization, this will drive links when they write stories about you. Of course, you better have interesting content and a strong website to back it up, or else the illusion fails.


Incidentally, we have a list of all the press in the U.S. broken out by company and type of media. Email me if you want the file.


With these ads, you need only check on your campaigns every few weeks, since it is automatically promoting your latest content, plus the actions of your fans to their friends.


Of course, you still have to keep posting organically and responding to comments — no software can do that. But at least your messages are being seen.


For the folks who really want the best stuff on Facebook and have these basics down, it’s time for you to run ads that pop up in Facebook’s search box, detailed here.


I’ve intentionally skipped bits on how to write strong ad copy, using connection targeting, landing page optimization, and so forth. These are your critical components.


If anyone has questions, just comment below or email me.

Facebook Asks What Users Are Thankful For


On this Thanksgiving day, many Facebook users have taken the time to share the things for which they are thankful. Knowing this, Facebook is having a little fun with its status update prompt. Much like the site did on Halloween, Facebook changed the status update bar for some users to include the question, “What are you thankful for?” appearing in place of, “What’s on your mind?”



Readers: Are you seeing this at the top of your news feed? Any other Thanksgiving-related prompts?

Humor: How To Complete All Of Your Daily Facebook Tasks In Just Four Hours


The 4-Hour Chef author Tim Ferriss turned his attention to Facebook in humorous video “The Four Hour Facebook,” in which he instructs his audience on how they can complete all of their tasks on the social network in just four hours per day.


One brief portion of the video contains language that may not be safe for work, but we’re posting this on Thanksgiving day, so you shouldn’t be at work anyway.




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10 Ways To Stalk A Facebook Profile For Holiday Gift Ideas


It’s hard to believe that Thanksgiving is already here. Perhaps even more difficult to swallow is the subsequent holiday season and its accompanying pressures. With Black Friday starting ridiculously early this year, you better be ready to put down the pie and shop. The thought of trying to buy presents to please everyone is more than exhausting. How will you know what to buy? Consult Facebook.


Yep, you can find out what even your pickiest friends and family want by doing your stalker due diligence on Facebook. Even if you were never a big fan of the switch to timeline, this year, it will be something for which to be very thankful, allowing increased visibility in other platform and application activity. Taking a quick look at someone’s timeline can provide you with the nuggets needed to pick the perfect present. Here’s 10 easy ways how:


Recent Pins


Besides being one of the fastest-growing sites out there, Pinterest is also a hotbed of dream boards. Many people who use Pinterest have at least one board dedicated to wants and desires. Whether it’s new clothes, appliances, décor, or even jewelry (wink wink), most recent pins will show up in timeline. Just be wary of any unearthing any fantasy wedding boards.


Songs On Spotify


Aside from the occasional new music discovery from an über hip friend, seeing the ticker of your mini feed clog up with who’s listening to what can be annoying. However, it’s perfect for figuring out music purchases. When Spotify is integrated into Facebook, timeline will tell you most recent songs and playlists. You can always give the gift of a premium Spotify account. Wow your teen-age gift recipients this year with the gift of cool.


Offer Claims


The power of personal referral (or keeping up with the Joneses’) is great, which is why Facebook is so keen on featuring claimed offers in friends’ news feeds. Take advantage of these irritating updates to get gift ideas. Did your wife claim an offer for a massage? Maybe your daughter claimed an offer for a discount on new athletic wear, or your foodie brother claimed a coupon at a local restaurant. These offers will give you an idea on what people would buy themselves, a.k.a. stuff they actually like.


Check-Ins And Events


Check-ins for Sunday brunch or a Friday-night show via Facebook or Foursquare will pop up in timeline, and can even be seen on a convenient little map. Take a look to see where someone is going to figure out what to get them. Is there an influx of restaurants, concerts, live theater, the gym, or specific stores? You can also see what neighborhoods they like to frequent best.


Shopping Apps


Shopping applications like Fab.com and Amazon can show you exactly what people are buying. Go take a look at someone’s timeline to see if they have any apps accessed in their timeline. It’s seriously a no-brainer.


Brands’ Pages


You get updates in your news feed about when your friends like brand pages all the time, like every other status update. Take note. You can even check timeline for a whole list of brand pages a person has liked. This is particularly helpful if you want to buy clothes or makeup, but don’t know where to start.


Retargeted Ads


If you’re searching for gifts for a loved one or roommate, chances are that they leave their computer open while logged into Facebook. Do a little super sleuthing by checking out what ads are being retargeted to him or her. Chances are they are actual products they have looked at, but not purchased for themselves. Bingo! This is sure to get a, “How did you know?” reaction.


Causes Apps


There are a few apps with a philanthropic focus; check to see if anyone is using them. Seeing if a person has shown interest in any nonprofits or charities can be helpful if you want to give to a cause in lieu of a gift. Many people use the Causes app that appears in timeline, or they have already liked their favorite nonprofit pages.  


Books And TV Apps


Many people use apps from Hulu and Goodreads to share what they are watching and reading on their timeline. These are great clues if you’re looking to buy DVDs and books this year.


Regular Old Status Updates


Some people use social media, Facebook statuses in particular, for oversharing. Most of the time this is horribly aggravating, even though you can’t bring yourself to unsubscribe to updates because of the entertainment value. This might be the only time of year it’s useful. Your gift recipients might already have told you what they want, explicitly, with a link.


In general, when stalking a loved one’s profile, check for any and all apps integrated with Facebook and pay special attention to check-ins and status updates. If you follow these steps, you will be sure to take the hair -ulling out of shopping and please everyone this holiday season.


Readers: Are you using Facebook in any way to find the perfect gift?

Marc Andreessen, Donald Graham Sell Off Facebook Stock To Cover Tax Obligations


Facebook board member Marc Andreessen unloaded some 54 million worth of Facebook shares Monday, but that doesn’t indicate a loss of confidence in the social network, as he made the move to cover taxes that he owes on his holdings.


Reuters reported on the sale by Andreessen, adding that fellow director and The Washington Post Co. Chairman and CEO Donald Graham also sold off some $6.7 million of shares, for the same reason.


According to a Facebook filing, the tax obligations were caused by the vesting or settlement of restricted stock units, and neither Andreessen nor Graham plans to sell shares for any other reason, Reuters reported.

Report: 70.1 Percent Of Facebook Pages Updated Less Than Once Per Month


A study of Facebook pages by social media company Recommend.ly turned up a surprising number: 70.1 percent of those pages are updated less than once per month.


As reported by Econsultancy, community pages were the most likely to be inactive, at 79.3 percent, followed by company pages at 73.5 percent.



Recommend.ly also found that the average number of likes for celebrity pages rose to 11,713 in October from 9,144 in March, but businesses saw their average number of likes drop to 3,233 from 6,407 during that same time period.


Engagement on company pages is also suffering, according to Recommend.ly, as 85.3 percent of companies ignore conversations on their own pages, and fan engagement on posts fell to 0.38 percent in October from 0.74 percent in March.



Readers: Are you surprised at how high the percentage of pages that update less than once per month is?

Facebook App Proves A Game-Changer for Obama Campaign


Answer: What is “targeted sharing” on Facebook? The question: How was the Obama campaign going to reach the millions of young people under 29 who had no listed phone numbers and flew under the radar — just out of reach of pollsters and volunteers — using the cellular network to communicate?


That was the problem the re-election effort faced in the final weeks of the campaign, according to a post on TIME political blog Swampland. Reaching young voters, who proved so important to Obama’s win in 2008, was critical to the campaign as the race tightened. Enter Facebook.


The solution was to create a seemingly straightforward Facebook application that looked like just another way to connect with friends, but proved to be “the most groundbreaking piece of technology developed for the campaign,” according to the Obama campaign’s digital guru, Teddy Goff.


The data from the Facebook app offer real-world proof  and confirm this key finding from academia:  Facebook friends can impact behaviors, such as voting.


While the University of California San Diego reported the same findings in a study from the 2010 election, this is the first time the phenomena has been seen in a presidential election. According to campaign operatives, this type of targeted sharing on Facebook is the way forward for campaigns in the future.


Here’s a look at how the targeted sharing on Facebook worked.

More than 1 million Obama supporters signed up for the app, giving the campaign permission to look at their friend lists.Approximately 85 percent of voters without listed phone numbers could be found in the uploaded Facebook friend lists.More than 600,000 supporters followed through with more than 5 million contacts, asking their friends to register to vote, give money, vote, or look at a video specifically designed to change their mind.

Obama’s digital team created simulations based on the data to determine how to best reach each voter with relevant information from their friends.


Early feedback found statistically significant changes in voter behavior. People whose friends sent them requests to vote early and register to vote, for example, were more likely to do so than similar potential voters who were not contacted.


Why didn’t the Republican machine do as good a job of realizing where the holes in voter support were, and plugging them through the use of social media apps. The Romney campaign had Facebook apps that enabled it to mine data from supporters.


Was it that these voters were largely never going to support Romney to begin with? Or was there some flaw in how the data were mined once it came into the campaign? One Obama staffer alluded to a possible deficit of digital talent among Republicans. Does the Obama campaign have that much more of a step-up on its counterpart, given their success in 2008?


The 2016 race started Nov. 7, so political observers don’t have long to wait to see how the Republicans react.


Sunday, November 25, 2012

Facebook Asks Users To Comment On, But Not Vote For, Policy Changes


Facebook announced Wednesday that it is mulling changes to its data use policy and its statement of rights and responsibilities, asking users to chime in. The data use policy explains how the site collects and uses information from Facebook members, and the statement of rights and responsibilities explains the terms governing the use of Facebook’s services. Users have until 9 a.m. PT Nov. 28 to comment on these proposed changes, but they may not be able to vote on them.


Originally, Facebook allowed users to vote on changes, but it has done away with that method for these proposed alterations. As noted in the changes to both documents, previously, changes would go into effect after two actions: if there were more than 7,000 comments, and then if the changes received the vote of at least 30 percent of Facebook’s active users. With roughly 1 billion people on the site, that’s not exactly feasible.


When Facebook proposed similar policy changes in June, allowing users to vote, only 0.038 percent of the site’s population chimed in.


Facebook is instead allowing users to comment or like these proposed changes, then the site will take comments under consideration.


Elliot Schrage, Facebook’s vice president of communications, public policy, and marketing, wrote why the company is considering taking away the vote. He noted that the site will have other ways Facebook users can speak their mind, including a way for users to ask Chief Privacy Officer of Policy Erin Egan about issues:


As a result of this review, we are proposing to restructure our site-governance process. We deeply value the feedback we receive from you during our comment period. In the past, your substantive feedback has led to changes to the proposals we made. However, we found that the voting mechanism, which is triggered by a specific number of comments, actually resulted in a system that incentivized the quantity of comments over their quality. Therefore, we’re proposing to end the voting component of the process in favor of a system that leads to more meaningful feedback and engagement.


Schrage also noted some of the changes proposed in the updated data use policy:

New tools for managing Facebook messages – replacing the “Who can send you Facebook messages” setting with new filters for managing incoming messages.Changes to how Facebook refers to certain products, like instant personalization.Reminders about what’s visible to other people on Facebook. For instance, when you hide things from your timeline, those posts are visible elsewhere, like in news feed, on other people’s timelines, or in search results.Tips on managing your timeline. For example, you can use tools on your timeline or activity log to delete your own posts, or you can ask someone else to delete a post in which you’re tagged.

View all of these important documents by clicking here.


Readers: What do you think about these changes? Should the vote be opened up?

SocialWire Combines Organic Sharing, Facebook Advertising With Connect, Amp


Facebook advertising platform SocialWire believes its combination of organic sharing and paid advertising results in a unique offering for marketers on the social network, and a host of investors apparently agree to the tune of $2 million influx of seed funding.


The funding round was led by First Round Capital, with other participants including Dave McClure, Ariel Poler, Brian Sugar, and Joi Ito (director of MIT Media Labs).


SocialWire’s two-pronged approach is comprised of SocialWire Connect, which allows marketers to add Facebook open graph functionality to their websites, and SocialWire Amp, which helps them share the resulting activity by Facebook users.


Men’s apparel retailer Bonobos is an early SocialWire client, and the company said it is currently adding more customers for Connect and Amp, as well as rolling out a self-service offering.


Founder and CEO Selcuk Atli and Chief Revenue Officer Bob Buch spoke with AllFacebook about SocialWire Connect and SocialWire Amp, saying that their goal was to create an advertising platform that functioned more like a recommendation engine, relying on content shared by Facebook users via open graph actions, rather than traditional advertising on the social network. Buch added:


One of the biggest differentiators in the market — it’s becoming more and more of a crowded space — one of the things we’ve done differently is combine a product for Facebook organic growth with a product for Facebook paid growth, boosting organic growth with paid media not with promoted posts, but by integrating open graph sharing across the site.


SocialWire refers to the content created by its clients and Facebook users as action spec sponsored stories, noting that these types of ads cannot be purchased directly through Facebook, and must occur through the social network’s ads application-programming interface.


Action spec sponsored stories provide marketers with more contextual advertising, which presumably leads to higher click-through rates and conversions, as Facebook users are more likely to click on links shared by their friends with personal messages than on conventional ads. “Your shoppers are doing the work,” Buch added.


Atli said in a press release announcing the funding round:


There is so much more to Facebook marketing than building fan pages and paying for likes. It’s now time to harness the real power of Facebook open graph for user acquisition.


When an action is shared on Facebook, typically, fewer than 12 percent of a user’s friends see those actions. SocialWire Amp lets marketers promote those actions to all a user’s friends, and control the targeting, timing, and device: desktop or mobile. These ads appear on Facebook news feed and drive users directly to the advertiser website. This is an evergreen advertising channel that requires minimal effort to create and maintain for marketers.


Buch added:


SocialWire Connect is like search-engine optimization for Facebook. Integrating SocialWire Connect enables sites to turn any action — such as a purchase, wish list, or product review — into a story shared on Facebook that drives traffic back to the site in a contextual way. We have created a best-practice implementation of Facebook open graph for online marketers, which offers built-in privacy controls to end-users so nothing is shared without their permission.


Readers: Would you be more likely to click on a link advertising a product or service on Facebook if it was shared by a friend and contained their personal message?


Five Key Considerations For Facebook Page Promotions


The holiday season has already begun. Brands and retailers have been hard at work rolling out their holiday campaigns for weeks now, aiming to capitalize on the ever-earlier dates consumers begin their holiday shopping. So now is a fine time for marketers to ask themselves: What are you doing on Facebook to engage your audience and pull consumers into your campaigns?


You might think it’s too late to add another element to a holiday campaign, but it’s not. Engagement applications — through which businesses can offer and promote deals, contests, sweepstakes, and other interactive tools — can be quick and easy to set up and launch. It’s always helpful to offer more ways for them to engage socially with your brand and share its messages with their friends, and the holiday shopping season is primetime for building affinity with your fans and introducing your brand to new customers.


A Facebook contest or promotion is a great way to do those things, and here’s how to make yours a success.


Step No. 1: Follow The Rules And The Law


Rules and laws regarding contests and sweepstakes vary by social platform, and by state and country. Explain the contest’s official rules, and research restrictions on promotions that pertain to your region and industry.


Facebook itself outlines a promotion policy. For example, a promotion must be administered within apps on Facebook.com, on either a canvas page or a page app, rather than solely in timeline. Also, promotions that require users to like or comment on a post in order to enter don’t comply with Facebook’s policy. There are also policies that disallow use of Facebook functions in the entry process and that require disclosure and clarification that Facebook doesn’t endorse or administer the promotion.


Step No. 2: Choose A Promotion


You have a few options here. In a sweepstakes, when visitors enter, the page may receive key user information that can be important for future marketing. A sweepstakes may limit each user to one entry, or allow users to enter repeatedly. (The latter option allows for more interaction with the user, because it brings them back to the page more often.) At the end, page administrators select a winner through a random drawing among entrants.


There are several types of contests — users might submit photos, videos, or essays, for example. Page admins should decide how they will choose a winner. The entry with the most votes by a certain end date could win, or a two-stage contest could incorporate a second round with however many finalists you choose. Alternately, the winner could be determined by a panel of judges, but allowing fan voting increases traffic to your page and drives more interactions.


A deal allows the visitor to access the deal after completing a task — for example, sharing a post on Facebook or pinning an image to Pinterest. Like contests, deals are useful because they give contest participants an incentive to share your promotion’s messages with their friends, increasing brand awareness.


Step No. 3: Choose The Promotion Technology


A company could build, or hire a partner to build, a promotion platform from scratch. These solutions are flexible and customizable, but they may require significant investment of money and time. Alternately, a third-party contest platform built to work on Facebook may be an affordable turnkey solution, requiring minimal setup time and no coding knowledge. In assessing third-party platforms, consider the control offered with voting options, design, and layout flexibility, mobile-friendliness, and how accessible entrant and voter data are.


Step No. 4: Pick A Relevant Prize


This is the incentive that drives your audience to enter and seek votes. Consider how your prizes relate to your target audience. If the goal is to generate leads among women interested in clothing and jewelry, a gift card to a big box store might not be relevant. Also, match the prize to the effort required to enter. If the prize is a free hot dog, just asking for an email address might be appropriate. But if a hot dog brand asks the entrant to create a professional-grade video, it should come with an appropriately hefty prize.


If your organization is awarding a larger prize, such as a free iPad, make your cost investment worthwhile. A longer contest duration, with more time to pull in entrants, allows for broader reach and more social spreading.


Step No. 5: Get The Word Out


Consider timeline posts with links to the contest. You might consider using Facebook’s promoted posts tool. Cross-promote on Twitter, Google Plus, LinkedIn, and email. Consider a blog post on the company website, or a press release. Include vital information, clear imagery, and an easily-found link to the Facebook contest. There are really three phases to getting the word out: the initial launch, ongoing updates, and a post-contest announcement of winners.


Remember: Fans won’t enter if they don’t know about your promotion. Their friends won’t vote more than once if they don’t know they can. They won’t return to see who won if they are not alerted that the contest is over. Social communication, using images and timely posts, helps ensure that your campaign takes off and sustains momentum.


A Facebook promotion can be an important tool for building community and exposure. Any time is a good time to launch one, but every day you delay it is a missed chance to excite and grow your audience.

Presidential Turkey Pardon Put To A Facebook Vote


Every Thanksgiving since 1989, the president of the U.S. has given an official pardon to a turkey, sparing the gobbler from ending up on a silver platter. This year, President Barack Obama is letting Facebook users decide which turkey will be pardoned Wednesday: Gobbler or Cobbler.


Through a vote on The White House Facebook page, users can select either Gobbler or Cobbler:




Just because only one turkey is chosen doesn’t mean the other ends up as dinner. Deputy Director of Online Engagement for the Office of Digital Strategy Erin Lindsay writes that both turkeys will be safe, regardless of the vote:


Note: It’s all gravy — no turkeys will be harmed during the selection of the National Thanksgiving Turkey.  After the pardoning, both turkeys travel to George Washington’s Mount Vernon Estate and Gardens to reside in a custom-made enclosure at Mount Vernon’s nationally recognized livestock facility.  Additionally, if for any reason one turkey is unable to perform the duties of the National Thanksgiving Turkey, his alternate will take his place during the National Thanksgiving Turkey Presentation.


Visit The White House Facebook page to vote for your favorite turkey.


Readers: Which turkey did you vote for?

Does Facebook Make Us More Honest?


It’s easy to create a fake persona on Facebook, but is the social network actually making people more honest? With so much personal data on the site, a new study from Great Britain argues that more people are upfront about their lives, as it’s easier for friends to see through lies. Of the 2,000 Facebook users surveyed, 36 percent said they tell fewer lies since joining the site.


Other interesting statistics from the study, conducted by OnePoll:


53 percent of those surveyed think lies are more easily discovered because of Facebook.


60 percent feel Facebook has replaced tangible photo albums.


51 percent are extra careful of what they post to Facebook and Twitter to avoid misunderstandings.


48 percent think social networks can help new relationships.


52 percent wish they could go back to a time before Facebook.


60 percent use social media instead of diaries.


34 percent hide their Facebook login from partners, relatives, and friends to hide lies.


Readers: How often do you lie on Facebook?

Facebook’s View Tags Show That Views Can Be More Valuable Than Clicks


As Facebook advertisers try to find ways to get users to click on ads, new statistics show that the impression is probably more valuable than the click. TechCrunch learned more about Facebook’s view tag feature, which allows advertisers to track users who view ads, but who do not click on them. The site reports that, in one example, 87 percent of conversions came from impressions, rather than clicks.


The view tag program was first rolled out privately, but over time, Facebook allowed more advertisers to make use of it.


TechCrunch illustrated how view tags work in a very simple flowchart:



Facebook has been trying to crack this nut for a while. Earlier this year, the social network partnered with DataLogix to find out how often someone buys a product after seeing an ad for it on the site.


Through view tags, advertisers can see what ad led to a purchase, even if the user didn’t click on it.


So far, view tags appear to be working. TechCrunch heard from SocialCode, which ran a campaign for a company looking to get people to redeem an offer through Facebook. Of the 5,924 people who redeemed, 5,127 had seen the ad (but not clicked), and 797 people clicked through the offer straight from the ad.


Kenshoo also used view tags. The company told TechCrunch that view tags showed that 34.6 percent of conversions came from impressions where users did not click on the ad. These kinds of conversions generated more than $31,000 — 29 percent of the campaign’s total revenue.


Readers: Have you utilized Facebook’s view tags?

Facebook Testing News Feed Module Revealing Most Shared Stories From Social Readers


Facebook appears to be testing yet another new module in its news feed, this time aggregating the most shared content from social reader applications such as that of The Washington Post.


Some Facebook users are seeing the module below in their news feeds, which lists the most shared stories from social reader apps, in this case, The Washington Post.


Readers: Have you seen this module in your news feed?


Tuesday, November 20, 2012

The Mobile Social Photo Explosion [INFOGRAPHIC]

The birth of camera photography can be traced back to 1826, when the French inventor Nicéphore Niépce made the first permanent photograph, entitled View from the Window at Le Gras.


Fast forward to the present, and a staggering 3.5 trillion photos have been taken in the past 185 years. But this is absolutely the tip of the iceberg – at the current rate of 380 billion new images being captured every year, the total amount of photographs ever made should double to 7 trillion in less than a decade from now.


The digital revolution has made an enormous impact on photography, and smartphones and social media have been hugely instrumental in this massive growth. 300 million photos are uploaded to Facebook daily, and overall Facebook has 10,000 times more photos than the Library of Congress. Twitter (6.9 million daily active mobile users) and Instagram (7.3 million daily active mobile users) combined account for hours of photo-taking usage each month, and photos make up 42 percent of all posts on Tumblr.


The money stat? 741 million mobile phones worldwide have some kind of photo capability.


Facebook Introduces Developer Alerts


In an effort to keep developers informed about critical events related to their applications, Facebook Thursday announced the launch of developer alerts via Facebook notifications and email for those listed as administrators or developers of apps.


The social network said in a post on its developer blog that alerts will be sent in the following instances:

If apps are using functionality that Facebook is altering or removing, alerts will be issued 90 days, 60 days, and 30 days prior to the changes taking effect, as well as on the day of the event.When the status of app submissions changes, such as when open graph actions are approved.Violations of Facebook’s platform policies and subsequent enforcement, such as relegating offending apps to sandbox mode.

Facebook offered more details in the blog post:


To help people easily manage and resolve issues with their apps, we thread alerts based on issue and date, and we include links when an action is required. Also, because there may be multiple developers listed on a single app, we send a confirmation notification when issues are resolved.


Most developers won’t receive alerts very frequently, but when you do, we hope you find them a helpful way to understand and track issues with your app. We’re beginning to roll this out to apps today and plan to enable it for all apps in the coming weeks. We welcome your feedback in the comments below.


Developers: Will these new alerts be helpful?


Is Billionaire Mark Cuban’s Anger At Facebook Misguided?


Billionaire Mark Cuban, owner of the National Basketball Association‘s Dallas Mavericks, is quite displeased with Facebook’s page algorithm. Angered that only a fraction of Mavericks fans are seeing posts, Cuban is getting serious about moving more of his business from Facebook to Twitter and other social media sites. However, analytics platform PageLever feels that Cuban’s claims don’t exactly hold much weight.


A couple of weeks ago, Cuban announced to his 1.36 million Twitter followers that he was looking into Tumblr or even MySpace as the marketing home of the Mavericks. He posted a screenshot, showing that a post promoting an upcoming basketball game reached roughly 27,000 of the team’s 2.35 million fans:



Cuban, who is known for his courtside outbursts, was apparently doing more than just blowing off steam. He told ReadWrite.com that he is serious about moving away from Facebook and putting more muscle behind Twitter and other platforms. He’s planning to do this not only for the Mavericks, but for the roughly 70 companies in which he has invested, he told Dan Lyons in an email:


We are moving far more aggressively into Twitter and reducing any and all emphasis on Facebook. We won’t abandon Facebook, we will still use it, but our priority is to add followers that our brands can reach on non-Facebook platforms first … It’s not feasible yet, but we have no choice but to continuously evaluate alternatives. We have already pushed more to Twitter. The new MySpace looks promising. And Instagram and Tumblr and others are much more open and are getting more of our attention. The big negative for Facebook is that we will no longer push for likes or subscribers because we can’t reach them all. Why would we invest in extending our Facebook audience size if we have to pay to reach them? That’s crazy.


Definitely check out the full interview with Cuban on ReadWrite.com, as he is candid about his concerns regarding Facebook’s ability to be a marketing solution for brands. He even says he’d be willing to pay an upfront fee to operate on Facebook, instead of leaving it to a per-post payment, based on potential reach.


Cuban is no dummy when it comes to Internet marketing. Before purchasing the Mavericks, he co-founded Broadcast.net, which was later sold to Yahoo.


But does Cuban have a legitimate gripe? PageLever says no. Brendan Irvine-Broque, the company’s director of growth, wrote that Cuban is wrong about Facebook.


First, Irvine-Broque notes that Cuban was unhappy that he had to pay $3,000 to reach roughly 1 million fans. That equates to $0.003 per fan, Irvine-Broque wrote:


Just one-third of one cent to reach each fan of the Dallas Mavericks. In advertising terminology, where we measure “per-mille” (per-thousand), that’s $3 per 1,000 people reached. Is it not worth $0.003 to reach a fan? Is it not worth $0.30 to reach them 100 times?


Irvine-Broque also wrote that organic reach is not a fixed number. PageLever explained that Facebook has been putting posts with low or negative engagement toward the bottom of its algorithm, while allowing highly engaged posts that don’t attract negative feedback to be seen in more news feeds. Irvine-Broque noted that organic reach is highly variable and not something that can be easily predicted.


Irvine-Broque debunked Cuban’s claim that MySpace isn’t as bad as everyone thinks, simply by showing that there are 263 times more people on Facebook than MySpace. There’s no perfect solution when it comes to social marketing, Irvine-Broque wrote:


No social network guarantees free, organic reach to all followers. Think about it from a user perspective for a second (something every marketer or advertiser should do more often):


Twitter, Tumblr, and Instagram do not use any ranking algorithms to decide which content appears in users feeds – content is only ever sorted by recency. When you log in to Twitter for the first time in five hours, you might scroll through the most recent 30 to 40 tweets, but if you’re following a few hundred people, you’re missing hundreds of tweets every day. Same with Tumblr, same with Instagram.


Readers: Do you think Cuban should migrate his business away from Facebook?

BandPage Connect Plugs Bands Into Promoters, Fans, Facebook


BandPage, which allows bands to easily manage their online and Facebook presences, has made it easier for musicians to share music and information with their fans and for promoters to post information about bands they’re hosting. Through BandPage Connect, musicians can instantly share their information with major social music platforms free of charge. This way, a band can easily post information to Facebook, a WordPress blog, Earbits, Pledge Music, and other sites in a way that draws people to engage and listen.


BandPage has already earned kudos from Facebook for its use of open graph technology, which has its fingerprints all over BandPage’s platform. The company’s platform hosts the online presences of roughly 500,000 bands and artists across the world, including Taking Back Sunday, Jason Mraz, and Lady Antebellum.


Now, with one click, bands that have a presence on Facebook and other sites such as WordPress, Guitar Center, Midem Music Festival, StoryAmp, Pledge Music, WeDemand, and others can update information. It makes it easier for promoters, as they don’t have to search for biographies or photos — they’re all right there, and it’s already the message that the band wants to deliver.


Say a concert is about to get rained out. Instead of rushing to update in various places, a band can manage its online accounts in one place — BandPage — to alert fans who follow them via different pockets of the Internet. It also allows bands to post songs and videos, as well as give fans a chance to interact through Facebook. Facebook users can share music, as well as easily post that they’re going to a certain concert by clicking “I’m Going,” which creates a news feed story using open graph technology.



BandPage Founder and CEO J. Sider talked with AllFacebook about how BandPage Connect will make life much easier for musicians, promoters, social music sites, and fans:


The band can make it look and feel any way that they want to … It’s just having the security and comfort of knowing that any time you have this information, it’s up to date, as long as it’s connected to BandPage. More than that, anytime you connect BandPage to your different presences across the Web, it’s putting in that social element so people are able to find out about you more often because of the timeline and open graph actions.


Readers: If you’re a musician, has BandPage helped you?


It’s Official: Facebook Apps Have A Share Button


Users asked for it, and Facebook responded. The social network announced Thursday that tits native applications for iOS and Android devices now include a share button. Both apps also got upgrades Thursday, with emoticons coming to Apple and better photo tagging coming to Android.


We reported Wednesday (as first noticed by sister site Inside Facebook) that Facebook introduced the share function to its mobile site, m.facebook.com. A Facebook spokesperson confirmed to AllFacebook that the iOS and Android apps would have the feature, too.


Now it’s here.



The iOS app got a nice upgrade, including emoticons in messages, as well as the ability to tag friends in any post, comment, or photo. Apple device users can also sort their feeds by tapping the button next to news feed in the left sidebar.



Android didn’t get a dramatic upgrade. Users can create albums from the photos tab on timeline. The company also improved Android’s photo-tagging capabilities and fixed a bug that prevented some users from updating their statuses.


Readers: Are you happy to finally have a share button on your mobile app?

Frigidaire Facebook App Shows How Much Time Can Be Saved With Appliances


As the holiday season approaches, many Facebook users will be spending a lot of time cooking and cleaning. Appliance company Frigidaire wants to reach out to its Facebook fans, showing them how much time can be saved by using its products. The brand is also utilizing a Facebook application for a sweepstakes to win Frigidaire gifts.


Frigidaire’s Facebook fans can enter the sweepstakes for prizes, including a range and a double oven. The grand-prize winners will receive a full suite of Frigidaire appliances.


Facebook users can get in on the fun by creating witty and silly cards to share with friends. The contest runs through Dec. 31.


Frigidaire detailed the contest in an email to AllFacebook:


Time is always at a premium, but its price tag goes way up during the hectic holiday season. This season, Frigidaire is helping Americans maximize their time so they can spend it on what matters most. The iconic brand has created The Frigidaire Time Machine, a working, running virtual clock that calculates how many hours, minutes, and seconds its time-saving appliances could save holiday hosts on tasks.


Boomerang Makes Social Gifting A Local Experience


Social gifting, which is becoming wildly popular on Facebook, has largely been conducted through gift cards and major retailers. Boomerang wants to make social gifting a local experience. The Chicago-based program is expanding to New York, Indianapolis, and Austin, Texas, offering small businesses and local retailers a chance to get in on the social gifting fun.


Boomerang takes a user’s Facebook location and interest data to suggest an experience-based present. Say you have a friend in New York who enjoys a good locally brewed beer or is in need of some pampering at a spa. A user can give a gift from a local small business, making it a little more special than a general gift card.


Boomerang started in Chicago, but it has now opened up shop in Indianapolis, Austin, and New York. If you don’t have friends in those cities, you can still utilize Boomerang for more general gifts, from retailers such as Foot Locker, Barnes & Noble, and Victoria’s Secret. People can also give the gift of charity by donating to organizations such as The Greater Chicago Food Depository and Mercy Corps. Users can redeem the gifts online or using their phones.



When a user decides to give a gift, Boomerang delivers it in a very visually pleasing way, with an attractive virtual envelope. The benevolent act also creates an open graph action when it is delivered and claimed:




Boomerang Founder and CEO Zachary Smith spoke with AllFacebook about how the program has changed social gifting by including an experience-based platform, helping out local businesses:


These are all things that you can go out and do together, and we think that makes for a really powerful gift … When we started doing more research in the gifting space, we realized there’s a ton of money in play there. There’s a lot exciting happening with social and mobile, but not many people are doing anything with local businesses. So, we thought: Wouldn’t local packages and experiences make great gifts? So we went out and we interviewed a few hundred people here in Chicago about their preferences in social gifting, and 70 percent of them told us that they would prefer to give a gift from a local business than a gift card from a national retailer.


Readers: Do you think Boomerang is a step in the right direction for small businesses?

Facebook Rolls Gifts Out To More Users, Announces New Partners At FAO Schwarz Event


Tis the season for giving, and Facebook is on board, announcing at its rescheduled event at iconic toy store FAO Schwarz in New York Thursday night that its Gifts feature is being rolled out to more users, and introducing several new retail partners.


Retailers now on board with Gifts include babyGap, Fab.com, Brookstone, Dean & Deluca, L’Occitane, Lindt, ProFlowers, Random House, and NARS Cosmetics.


In addition, for Facebook users who like to sample or share the grape, the social network announced that wine from Robert Mondavi Winery and Chandon would soon be added to Gifts.


Finally, not all additions to Gifts need to be wrapped, as subscriptions to online services such as Hulu Plus, Pandora, and Rdio joined the party.


Facebook said the expansion will continue in the coming weeks, both in terms of users with access to Gifts and more partners adding their wares.


How will the ramp-up of Gifts affect third-party providers of gifting services and gift cards on Facebook? Hjalmar Winbladh, co-founder and CEO of social gifting application Wrapp, welcomed the news:


Even though we’re both offering social gifting services, the good news for us is that we’re in very different businesses. Facebook Gifts is clearly an ecommerce platform for competing with retailers for sales, whereas Wrapp is a friend-to-friend marketing platform that more than 180 top retailers like H&M, Gap, Sephora, and Reebok are now using in eight countries to get potential customers online, into brick-and-mortar stores and shopping, by letting friends give friends promotional gift cards with no strings attached.


Readers: Do you have access to Gifts on Facebook yet, and what companies would you like to see the social network add as partners?


Monday, November 19, 2012

Report: Judge Closer To Approving Facebook’s Revised Settlement In Sponsored Stories Suit


Did a $10 bill change the mind of U.S. District Court Judge Richard Seeborg? Quite possibly, but not in an illegal way: At a hearing in San Francisco Thursday, Seeborg looked more favorably upon Facebook’s revised settlement proposal in a class-action lawsuit over the use of users’ images in sponsored stories, and the judge said he would rule “very shortly.”


In August, Seeborg took issue with the settlement proposal Facebook announced in June, and a major sticking point was the fact that Facebook users received no money, with all of the funds going toward organizations that promote online privacy.


But Reuters reported that Facebook’s revised proposal provides for payments of $10 to each user out of its total settlement fund of $20 million, with the remainder of the money going to charity.


Facebook also said in its revised settlement that it would create a new tool that would allow users to view any of their content that may have been used as part of sponsored stories and opt out of the process.


According to Reuters, if Seeborg does grant his preliminary approval, outside groups will have the opportunity to file further objections before a final hearing is held.


Reuters also reported on an interesting exchange between the judge and Facebook attorney Michael Rhodes, in which Rhodes claimed that the social network’s revised settlement provided meaningful protections, and that the court’s job was to ensure a fair settlement, and not to create national privacy policy, prompting Seeborg to reply:


Trust me, I’m not proposing to set grand policy with privacy issues writ large.


Readers: Do you think this version of Facebook’s settlement will pass muster?

Facebook Rolling Out Self-Service Conversion-Measurement Feature For Advertisers


Facebook is taking steps to provide more clarity to direct-response marketers on the effectiveness of their ad campaigns on the social network, announcing the extended beta test of a self-service conversion-measurement feature that it plans to roll out at the end of November.


Optimized CPM (cost per thousand impressions) bidding will also be tweaked by Facebook to better mesh with its conversion data, allowing marketers to serve more relevant ads and increase the return on investment on their campaigns.


Here’s how it works, according to Facebook: Marketers can create and add a snippet of code to any page on their websites — such as checkout pages, registration pages, and donation pages — to measure conversions. When Web surfers access those pages via Facebook ads, those code snippets ping the social network, adding the conversion to a count in ad manager.


Using those data, when marketers begin the ad-creation process, they can choose optimized CPM bidding, and Facebook’s system will automatically show ads to the users deemed most likely to convert.


Facebook added that design retailer Fab.com was one of the beta-testers of the new self-service conversion-measurement feature, and the company reported a 39 percent reduction in cost per acquisition by using optimized CPM bidding.


Readers who advertise on Facebook: Will the self-service conversion-measurement feature factor into your campaigns?

Social Media Jobs: King.com, Fast Company, ‘Alternative Press’



This week, King.com is hiring an analytics engineer, a data scientist, and a C++ game programmer. Meanwhile, Fast Company needs an associate art director for tablet and print, and Alternative Press is seeking a digital content editor. Get the scoop on these openings below, and find additional social media jobs on Mediabistro.



Find more great social media jobs on our job board. Looking to hire? Tap into our network of talented AllFacebook pros and post a risk-free job listing. For real-time openings and employment news, follow @MBJobPost.

Portuguese Is Facebook’s Fastest-Growing Language


English is still the most widely spoken language on Facebook, but a new challenger is rising. According to statistics from Socialbakers, a growing number of new users speak Portuguese, the third-most-popular language on the social network.


Socialbakers tracked the growth of users’ primary languaged from May 2010 through November 2012 to find that an overwhelming amount of new users speak Portuguese. In terms of overall numbers, English is still king among new users, but Portuguese has seen a great increase in terms of percentage.


Arabic placed second, and German a distant third.



Sadly, English (Pirate) has not taken off like we hoped.


Readers: How do you tailor your Facebook marketing efforts to those who speak languages other than English?

Open Compute Foundation Taps Cole Crawford As COO


The Open Compute Foundation welcomed a new chief operating officer: Cole Crawford, who has been involved in the open-source sector since 1992, holding positions at OpenStack and Nebula, as well as advising the Linux Foundation.


Facebook formed the OCF in October 2011 to lead the development of energy efficient hardware infrastructure and guide development of the Open Compute Project.


Crawford began working with the OCP when he volunteered to serve as chair of its storage project, leading the effort to develop the open vault storage server specification, and the OCF said his duties as COO will involve further operationalizing the foundation, starting with events such as its upcoming Open Compute Summit Jan. 16 and 17 in Santa Clara, Calif.


Members of the OCF’s board of directors include Andy Bechtolsheim from Arista Networks, Don Duet from Goldman Sachs, Frank Frankovsky from Facebook, Mark Roenigk from Rackspace, and Jason Waxman from Intel.

Facebook News Feed Placement Is All About Relevancy


Facebook’s algorithm, which decides what users see and when, has become a hot topic in recent months as the company tweaks it to ensure that users see the content with which they’d be most likely to engage. During a meeting Friday with selected members of the media, Facebook representatives explained that there’s no malicious intent with the changes in its algorithm. Based on how users have engaged with posts in the past, Facebook wants users to see what kinds of stories they’d be most willing to like, comment on, and share.


When a Facebook user checks his or her news feed, they’ll see certain types of stories:

Relationship stories, which are direct posts from people they know.Page stories, which are stories from pages they have liked.Other stories, such as ads, sponsored stories, and open graph actions.

For relationship stories, Facebook studies the user’s past history to determine the likelihood that they will positively engage by leaving a comment or liking, or negatively engage by hiding or complaining to Facebook. For instance, if you have interacted with a certain group of friends and liked statuses about a certain topic, you are more likely to see those stories in the future. On the flip side, if you’ve hidden posts from certain users or pages, those posts will be dropped down or not shown in the future.


Two other factors that determine whether or not a post appears in a user’s news feed: other users’ reactions and the type of story. If a user interacts with photos more than videos, links, or text, that user will start to see more photos. If many fans or a user’s friends are commenting en masse, those kinds of posts are more likely to appear in the user’s news feed again in the future.



Will Cathcart, Facebook’s product manager of news feed, explained this, using Star Wars characters:


Users come to Facebook every day, and we have lots of stuff that’s happening on Facebook, but people don’t have enough time to check everything out … How does Yoda react to the publisher over time? Does he like, comment, share? … The algorithm is trying to pick that information up and personalize it for each user.


Cathcart also noted that this changes based on whether or not a user accesses Facebook from desktop or mobile, but only slightly. Again, the unifying question is, “Will the user engage with this post?”


In practice, the fact that you’re on your phone means that some posts might be more likely to be relevant for you … Our goal in both is to give you what’s relevant.


In September, Facebook made changes to the algorithm to make sure that the posts coming from pages are the ones with which users would be more likely to engage. Many, many page administrators cried foul, feeling that this was an intentional tactic by Facebook to decrease reach. Cathcart said that Facebook tweaks the algorithm regularly, roughly every week.


Facebook’s Matt Idema, the company’s product marketing director of ads, said that the changes have actually affected pages both positively and negatively. The Facebook reps noted that engagement has gone up since September, as posts that were not as likely to gain engagement dropped lower and posts where people loved to comment, like, and share rose to the top.


Idema said that since the changes went into place, complaints about posts have fallen, while engagement has risen. Cathcart noted that these changes affected everyone differently, but median reach largely stayed the same:


A large number of people went up, and a large number of people went down. We didn’t tag specific pages. The algorithm change affected everyone in the system, but in a different way.


Cathcart said that while there are no specific numbers to show how successful pages feed has been, he pointed to games feed as an example. Although a vast majority of users still prefer to see the main news feed over the specific feed pages, those who visit the games or pages feeds are much more likely to engage with posts there.


Facebook does want to work with pages to help them find more success through the social network, Idema said:


What we try to do is give pages the tools they need to understand what’s resonating, and we’ll do more and more of that by giving them post types that resonate with certain types of interactions with people … If you really want a message to go to people who you think might be more interested in this type of content than this kind, we’ll give you the ability to do that.


Idema also talked about how promoted posts work for pages, noting that many small businesses have used them as an effective way to market to users:


One of the things that we hear consistently from them is that our ad products could be simplified and easier to use. Promoted posts were a simple way to create an ad that would run in news feed … Since late May and early June, it’s received significant adoption among small businesses. Many of these are new advertisers on the Facebook platform. A significant amount use them over and over.


Readers: Does this help your understanding of Facebook’s news feed?

Facebook Mines 2012 Election ‘I’m Voting’ Data



Facebook’s Data Science team parsed the 9 million users they say clicked on the I’m Voting application, offering a glimpse into not just who was voting, but sharing, commenting, and liking across Facebook Nov. 6.


For the third election cycle in a row, Facebook published a message at the top of users’ news feeds reminding them to vote. This year, the message provided a link to the Polling Place Locator app, as part of a joint initiative from the Voting Information Project, Microsoft, and Facebook.


The findings were shared via a Facebook note written by Eytan Bakshy of the company’s Data Science department. There were some notable correlations among the data that Facebook uncovered.


Women participate more: More than twice as many women as men shared that they voted via Facebook, as demonstrated via Facebook’s real-time map.  With all of the talk over birth control and abortions by Republican candidates, you might think those issues drove women to the polls. However, Facebook says that women in general share more on Facebook than men. Compared with likes, shares and comments, “voting has the same amount of gender imbalance as we see in other forms of communication,” says Bakshy.



Democrats voted more: Facebook users can include up to 17 different party affiliations on their profile, from “Democratic” to “Apathy.”  Based on the users who clicked “I’m Voting” for each affiliation, Facebook can get a picture of how these beliefs affect voting and the desire to communicate about it. Liberals and Democrats shared their voting status slightly more than Republicans. For example,  people who clicked “I’m Voting”  with “None” as their party affiliation did so only 7.3 percent of the time, while people whose beliefs were “Barack Obama” were 2.5 times more likely at 18.2 percent. Both major parties shared their affiliation more than those without any affiliation.



Mobile-ization: This was the first time people on Facebook could share their votes from their mobile devices. When all the votes were tallied, a full 46.5 percent came from mobile device.s The majority of people age 22 through 38 shared their votes via mobile devices.



Turnout based on celebrity likes: In an interesting correlation of data points, Facebook broke down how fans of popular celebrities used the voting button on Election Day. For example, people who liked first lady Michelle Obama and Republican vice presidential nominee Paul Ryan were most likely to click the voting button. African-American celebrities figured prominently on the list, which correlates to the strong turnout among this group on Election Day.



Only 8.6 percent of the U.S. population clicked “I’m Voting” on Facebook last Tuesday, so these results  represent a narrow sampling of voters.


Readers: Did you click on the “I’m Voting” message on Facebook last Tuesday?

Yahoo, Facebook Talking Search? Not Likely


A report surfaced in U.K. newspaper The Telegraph over the weekend that Yahoo President and CEO Marissa Mayer and Facebook Chief Operating Officer Sheryl Sandberg were in talks aimed at having their respective companies collaborate on Web-based search, but AllThingsD pointed out that Yahoo is already locked into a search partnership with Microsoft that is unlikely to be terminated anytime soon.


The Telegraph mentioned the agreement between the two Internet giants to share Yahoo News on Facebook and the settlement of their long-running dispute over patents, adding a previous quote from Facebook Co-Founder and CEO Mark Zuckerberg about search, in which he said the social network is “pretty uniquely positioned to answer the questions people have,” but, as AllThingsD pointed out, all the newspaper had in terms of a search partnership between the two companies was a statement that board members expected the talks to head in that direction.


AllThingsD said the Yahoo-Microsoft partnership is unlikely to end in the near future, adding that Microsoft would likely fight any attempts by Yahoo to bail out early, and that if Yahoo and Facebook are indeed in talks, they might revolve around more content sharing, tighter integration of their respective services, or advertising.


Readers: What do you think Yahoo and Facebook are up to, if they are actually up to anything at all?

Sunday, November 18, 2012

5 Steps to SEO Friendly Split Testing, Sans Stress

Split testing.


For many bloggers, the very words inspire visions of code and feelings of stress.


Also called A/B testing, split testing is an art that allows you to divvy up your blog visitors so one group sees a slightly different website than the other group.


While split testing for Adsense has been covered on ProBlogger before, doing split tests for your blog can be just as beneficial to help ensure that you’re giving your visitors exactly what they want.


To start you off on the right foot, here are my top 5 tips for SEO-friendly split testing that won’t damage your blog or stress you out.


The first thing you need to address is keeping those test pages from getting indexed by the “Big G” (a.k.a. Google). There are several ways you can do this. It sounds a little techie, but I promise it’s painless.


First, use canonical tags. Using the rel=canonical tag lets search engines know where your “original” page is located.


Next, use your robots.txt file. A robots.txt file is created to provide critical information to search engine bots, and is one of the first things they will look for before they crawl a site.


With a robots.txt file, you can keep them from crawling as well as indexing certain pages, including your test pages. Just be aware that SEO-savvy competitors will often look at your robots.txt file to get ideas from your secret test pages, so be careful of what you include.


Use the noindex meta tag on your variation page. Again, this tells the Google Bot to back off.


And don’t forget to check your work. You can input site:yoursiteurl.com into Google search to verify that your test pages aren’t getting indexed. You can also use tools like Open Site Explorer or Majestic SEO to see if there are any external links pointing to your test pages. If there are, your site could get indexed—so be sure to check your work.


JavaScript is a programming language that’s used to make web pages interactive.  In the context of a split test, it is a piece of code you place on a web page that enables you to actually ‘split’ traffic between your control page and your testing page.


Search engines aren’t supposed to see or index Javascript, and usually they don’t.


To split traffic between pages A and B, JavaScript is often used at the top of the control page. Common sense tells us that if search engines aren’t supposed to follow the JavaScript then they shouldn’t index the test variation URL.


Unfortunately, sometimes they do it anyway.


So once again, check your work. Do a site: search for your test URL every so often to verify the test pages aren’t being indexed. You can also segment your site analytics by search referrals and note the top entry pages as another way to see if any of your test URLs are getting indexed by accident.


Sign up for Google Webmaster Tools. Besides the option to remove your accidentally indexed pages, this toolset gives you a plethora of other free tools that’ll get your site much more search visibility.


Also, be mindful of:


Keyword cannibalization: This is where two similar pages wind up competing for the same rankings. Ultimately Google will arbitrarily favor one and ignore the other. There are several rank-boosting benefits that can be lost when this happens, so do your best to avoid it.


Duplicate content: This is another biggie that can have similar results to cannibalization. If you don’t keep careful tabs on this, test URLs that are indexed could result in your important pages getting de-indexed. Not exactly what you were hoping for, right?


This is a case where small changes can add up to big gains. Did you know a simple color tweak could make a big difference on your conversation rate? The bonus is these changes won’t affect your rankings in any way.


Consider testing:


Headlines and calls to action: Simple changes like text size or typeface can be a great way to shake things up and impact conversion rates. Different people respond to different things, so making changes will help you to gauge what your readers respond to best. Just be sure when changing text size not to use the header H1-6 HTML tags, as those are reviewed by Google.


Colors: Another great way to split test without messing with SEO is to play with colors on your site. Once you get a good look at all the areas where color lives on your landing pages, the possibilities will seem endless. Speaking of color…


Text color: This is also something that can be tweaked. Changing a few important words to another color can make a difference. Just remember not to use too much color, because then it just becomes distracting and folks are put off. You can also change highlighted text, both by changing the color of the highlights and also changing which words are highlighted.


Adding and removing graphics: Finally, manipulating your graphics can also effect conversions. Simple changes like removing graphics from your site altogether are easy to implement. Google does index photos but it’s not going to break your SEO if you no longer have them on your site. By the same token, you can also add photos to spark a change. People respond to social proof, so adding images like press logos and testimonials from people who adore you can go a long way in increasing response rates of your visitors. Just be sure not to mess with your existing photos’ ALT text too much, since this might already have been indexed.


Changing graphics: These can be simple changes. You can swap out an illustrated graphic for a photograph, or see if people respond better to stock photos or real-life snapshots. Or you can play around with the positioning and size of your images. If the thought of changing your graphics makes you queasy, you could try simply playing around with the things that compliment your graphics, such as using borders, overlays and text on top, just to see what happens. Oh, and tying in with the call to action tweaks from earlier, you can also tweak that Buy Now graphic you may be using. Rumor has it The Belcher Button with its orange hue, and credit card images make a huge impact on buyer numbers.


As the “artist formerly known as Google Website Optimizer”, Content Experiments might be of interest in your split testing fun.


This is basically a quick and relatively easy tool that you can use to create A/B tests without being overly technical or messing with a lot of code. You can test your main pages and even get email updates about how your experiment is faring.


Split testing is an essential long-term tactic for a variety of business types, including freelance bloggers and even bigger companies like FreshBooks, who use the results to make educated decisions about how to write and design for potential and existing customers.


Now that you’ve ventured over to the geek side, it’s easy to see that split testing isn’t nearly as scary as many people tend to think. As long as you know where some of the hiccups lie, there’s no hair pulling, code whizzing, or messing with your hard-earned rank required.

The Day A Spider Monkey Tried to Kill Me (And What it Taught Me About Getting More Blog Readers)

The hot Costa Rican sun filters through the canopy, warming my back as I walk up a small path towards the house where I am staying. I can hear the calls of howler monkeys in the distance, echoing through the rainforest like prehistoric dinosaurs.


Caught up in the magic of this place, I am barely aware of my surroundings—marveling at the exotic wonder that surrounds me. Massive, vine-covered trees erupt from the soil. Vibrant red flowers pop out against the canvas of dark green…


And then it happens.


Triggered by a flash of movement, my eyes shoot upward to see a full grown monkey charging towards me, its eyes fixed on mine as it rockets across the forest floor.


All of the sudden, the world is moving in slow motion. Panic floods my body as I realize what is happening.


Twenty meters separate us, then ten…


In an act of unrestrained desperation, I turn and sprint towards the beach, hurtling away like a man on fire.


I am running on the edge of collapse, crashing through the jungle in a frenzy of pure terror. My heart pounds in my chest. My lungs burn. I can hear the soft footsteps coming closer and closer…


That, my friends, was a (slightly dramatized) true story.


Yes a monkey actually tried to kill me. Yes I screamed like a nine-year-old girl. Yes I left Costa Rica the next day.


But while that story hopefully had you engaged and chuckling at my paranoid idiocy, you’re probably wondering what it has to do with blogging.


Well, I’ll tell you.


It’s a ridiculous example of how to “hook” an audience and engage them enough to keep reading. A model of how to look blogospheric boredom in the face and proudly give it the finger.


When it comes to blogging, people don’t want to just receive an endless stream of instructions (no matter how good they are). People want to be entertained. They want to be engaged, excited and captivated.


As David Mamet puts it:



“The audience will not tune in to watch information. You wouldn’t, I wouldn’t. No one would or will. The audience will only tune in and stay tuned in to watch drama.”


This is why the Hunger Games can attract the entire US population while the latest edition of the Encyclopedia Britannica rests on a dusty bookshelf next to the works of some high-browed and equally lifeless academic professor.


It’s boring. And we humans will do everything in our power to avoid the crushing grip of boredom.


Online, most blogs are cybernetic reflections of Ferris Bueller’s Economics teacher: dry, painfully boring and utterly devoid of life-enriching color.


With this in mind, it’s your job to break through the clutter and offer your readers more than just good content. Offer them an experience. An adventure. A vibrant integration of valuable information and galvanizing awesomeness.


Let’s begin.


There’s a disease ravaging the western world. A life-sucking affliction slowly making its way into the cracks and crevices of our lives.


No, I’m not talking about physical obesity or technological addiction, although these are both equally dangerous.


I’m talking about what John Naish calls infobesity.


Yep, infobesity. As Naish writes,



“We are so wired to gather information that often we no longer do anything useful with it. Instead of pausing to sift our intake for relevance and quality, the daily diet of prurient, profound, confusing and conflicting information gets chucked on to a mental ash-heap of things vaguely comprehended. Then we rush to try to make sense of it all … by getting more.”


There’s a ton of information out there. You know that.


Especially when it comes to the online space, we are drowning in a sea of contradictory messages: “Just learn blogging, PPC, affiliate marketing, SEO! Try this one magic formula and it will instantly transform you into the supreme master overlord of all things awesome!”


Yeah … I think I’ll pass.


With so much information fighting for our attention, people don’t really pay attention to any of it.


They ignore it. They block it all out … unless you can find a way to break through the clutter and give them an obvious reason to watch, attentively, like a seven-year-old at Sea World.


This is your mission. Let me show you how.


Okay. So you understand the importance of being interesting and the reality of information consumption.


Now it’s time to switch gears and dive headlong into the practical section of the post. The “meat and potatoes.”


While there are undoubtedly more, I’ve identified six primary ways to eradicate the “customer coma,” capture attention, and turn your blog into the next big TV drama.


Stories have been around for thousands of years. Since the very creation of language. They are the purest form of human communication.


As Robert McKee puts it:



“Stories are the creative conversion of life itself into a more powerful, clearer, more meaningful experience. They are the currency of human contact.”


Agreed. Stories are insanely powerful.


They have the power to captivate an audience, skyrocket your email open rates, and have your readers excitedly awaiting your next piece of content like it’s the finale of Lost.


While I can’t go into all the details in this post, the essence of effective story telling can be condensed into one single sentence.


As Andrew Stanton puts it:



“The greatest story commandment is: make me care.”


Such great advice.


In every piece of content you create, every story you write, keep this at the front of your mind.


The reason why my sister (and thousands of others) will dress up like Hermione Granger for the Harry Potter finale is because they care about the characters. They desperately want them to succeed. To make Voldy pay.


With this in mind, your job is to make people care about what you have to say. To create suspense. To evoke emotion. To get them to “feel” why your story matters.


Do this, and watch your success skyrocket.


Have you ever watched Lost, 24 or another hit TV drama?


You probably have.


They’re insanely popular, captivating the minds (and destroying the work ethics) of countless people all over the world.


But why are they so addicting?


Simple: they employ a little-known suspense-building tactic that makes people have to know what happens. A trick that leaves people on the edge of their seats, counting down the days until the next episode airs.


What tactic am I talking about?


Two words: open loops.


I was first introduced to open loops by the (storytelling genius) Andre Chaperon…and they’ve made big-time difference in my business.


Here’s how they work. You’re fully captivated by a story, you’re on the edge of your seat, wanting desperately to know what happens.


The action rises.


The tension builds. And then…


The episode is over. You have to tune in next week to see what happens.


Here’s an example.


Get it? You build the action and suspense…and then leave the story unresolved. Unfinished.


This “lack of closure” causes people to return week after week because they need to see what happens. Once a “loop” is opened, it’s human nature to want to see what happens. They can’t not know what happens.


How do you apply this to your blog or online business?


Here’s what I do: instead of writing isolated blog posts or email messages, I create context around my content.


I “continue the story” from one piece of content to the next. Leave stories unresolved so that people watch their inbox like a hawk, eagerly awaiting my latest “episode.”


This is my primary “anticipation building” weapon. I leverage it in my content, emails, even guest posts.


Use it at your own risk.


Video wins. It has the highest perceived value, crushes long-form sales letters, and captures attention far better then plain old text.


Why? Because it “leverages the senses.”


Instead of relying on mental imagining, video gives you the full experience. You can hear it, see it, “feel it,” and often read it too.


With this in mind, instead of putting out the same old posts, mix things up. Include video, audio, images, and text. Send people on what I call a “discovery adventure.”


The key is to always make things interesting and exciting. If you get bored reading your content, chances are it will tranquilize your audience.


One of the most fundamental rules of blogging is this: people follow bloggers, not blogs.


You’ve heard this before, right? Well, it’s true.


Like I said at the beginning of this post, people do not want cookie-cutter information delivered to them from some impersonal void. They want to interaction, entertainment, and connection.


You see, there’s a saying in internet marketing that goes like this: “Make fans over friends, and friends over followers.” Simply put, people like to do business with people they empathize with, and the best way to foster this is to infuse personality into your marketing. Not a bland, neutral, “corporate” version of your personality, but a strong, exaggerated, larger-than-life version.


Your “super alter-ego.”


The key here is to take the aspects of your personality that people will connect with, and blow them up. Amplify them. Don’t be afraid to take a stand.


As D. Bnonn Tennent puts it:



“You gotta be hot! You must have more personality than you know what to do with—a personality that appeals to your ideal prospect. Then you simply write to him directly as one person to another; as if you were having a conversation.”


Online, most people shy away from comedy. They say it doesn’t work. They say it turns people off.


Well, this is absolutely false. I don’t know about you, but when someone makes me laugh, I instantly like them. And I want to be around them as much as possible.


As Dan Kennedy puts it in his book “Make ‘Em Laugh and Take Their Money,”



“The ability to get those laughs, to make people relax and be uninhibited and enjoy themselves, to leave their worries behind and enter a different mind space, to feel a sense of shared, funny futility over life’s problems and puzzles, to trust you enough to open up and laugh with you…is as necessary to a performer or speaker as an audience itself. For the speaker seeking to sell, it is the golden key to the vault.”


Such great advice. And this doesn’t just apply to speakers, but also to bloggers or any other form of content creators. If you can make people laugh, you’re golden. People will like you, trust you and want to do business with you.


Don’t believe me?


Just look at Frank Kern, Andy Jenkins, David Siteman Garland and Marie Forleo. All wildly successful. All notoriously funny.


Of course, you don’t have to use comedy. It is possible to persuade and connect with people without ever eliciting a chuckle (and to be honest, cliched or “cute” comedy probably won’t get you anywhere.)


But if you study and master the skill of authentic humor, people will flood to you with open arms.


The sixth and final strategy is to combine all of these tactics and hook people right when they land on your site. The second they arrive.


How?


Well, there are really only two steps:

Understand the norms within your niche. Get a good idea of what most people are doing.Go out of your way to violate people’s expectations and do something surprisingly different.

It really doesn’t have to be more complicated than that.


If everyone has their blog on their homepage, create a nerdy presell page or ridiculously awesome music videos.


The key is to make people stop dead in their tracks and think, “Wow! This is so cool! I’ve never seen anyone do this before. I should learn more.”


Do something bold. Do something epic. Do it fast.


Ultimately, you gotta realize that creating average content and posting it on an average blog is not good enough. Not any more.


The blogosphere is too darn crowded, there’s too much darn competition, and the rent is too darn high.


As Glen Allsopp puts it,



People do not have the time to read your content. They really don’t. We’re busier than ever, have shorter attention spans and more people in our entire history own websites they want us to visit.


How many marketing bloggers do you think wrote something today hoping that you’ll read it?5,000? 50,000? I don’t know, but it’s a lot. If you did nothing but attempt to read all of the marketing content that is published today, you wouldn’t be finished this year. In other words, it’s no longer enough to be part of the top 1%. You have to be in the top 0.1%.”


In order to stand out today, you need a remarkable approach. You gotta innovate, get creative, and fascinate each and every person who visits your site.


And most importantly, you can’t let people doze off into a semi-conscious browsing state. Ever. You must hook them immediately, plaster their eyes to your content and suck them into an inescapable vortex of dramatic, suspenseful, hilariously entertaining awesome.


This is how the game is played. These are the new rules.


This is how you win.